In case of shipment damages incurred during delivery. A full replacement of damaged goods will be made by us but on the following grounds:
- Any noticed damages/complaints should be reported back to us within 48 hours of receiving the product to render eligible for replacements.
- Refunds will be processed to the same mode of payment within 5-7 working days.
- To report, please send us a picture and all pertinent details to our email: firstname.lastname@example.org. You may also reach us at our customer helpline number: 07775847303